data protection

Below we would like to inform you about our data protection declaration. Here you will find information about the collection and use of personal data when using our website. You can access this declaration at any time on our website.

1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND PROVIDER IDENTIFICATION

Below we provide information about the collection of personal data when using this website. Personal data is all data that can be related to you personally, e.g. Name, address, email addresses, user behavior.
The service provider in accordance with Section 13 of the Telemedia Act (TMG) and the responsible body in accordance with Section 3 Paragraph 7 of the Federal Data Protection Act (BDSG) is Socialwave GmbH, Dachauer Str. 192, 80992 Munich, see our legal notice.

2. THE EXISTENCE OF A RIGHT TO INFORMATION, AS WELL AS TO CORRECTION OR DELETION OR TO RESTRICTION OF PROCESSING OR A RIGHT TO OBJECT TO PROCESSING, RIGHT TO DATA TRANSFER

You have the right to request information from us at any time about the data we have stored about you, as well as its origin, recipients or categories of recipients to whom this data is passed on and the purpose of storage.
You have the right to request that we immediately correct inaccurate personal data concerning you or restrict processing. Taking into account the purposes of the processing, you also have the right to request that incomplete personal data be completed, including by means of a supplementary statement.
You have the right to request that we delete personal data concerning you immediately. Among other things, we are obliged to delete them if they are no longer necessary for the purposes for which they were collected or otherwise processed or if you have withdrawn your consent.
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit this data to another controller without hindrance, provided that the processing is based on your consent or the processing was carried out using automated procedures.
If you have given your consent to the use of data, you can revoke this at any time.
Please send all requests for information, requests for information or objections to data processing by email datenschutz@social-wave.com or to the address given in section 1.2.

3. DATA SECURITY

We maintain current technical measures to ensure data security, in particular to protect your personal data from dangers during data transfers and from third parties gaining knowledge of it. These are adapted to the current state of the art.

4. COLLECTION OF PERSONAL DATA FOR INFORMATIONAL USE

If you use the website for informational purposes only, i.e. if you do not contact us beyond simply using the website or otherwise provide us with information, we do not collect any personal data, with the exception of the data that your browser transmits to enable you to visit website to enable. These are:
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
amount of data transferred in each case
Website from which the request comes
Browser
Operating system and its interface
Language and version of the
Cookies are also stored on your computer when you use the website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information is sent to the entity that sets the cookie (in this case us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offering more user-friendly and effective overall
This website uses cookies to the following extent:
Transient cookies (temporary use)
Persistent cookies (use for a limited time)
Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to the website. The session cookies are deleted when you close the browser.
Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete cookies at any time in your browser's security settings.
You can configure your browser settings according to your wishes and e.g. B. refuse to accept cookies. However, we would like to point out that you may then not be able to use all of the functions of this website.
This stored information is stored separately from any other data provided to us. In particular, the cookie data is not linked to your other data.

5. COLLECTION OF PERSONAL DATA WHEN CONTACTING YOU, FOR ADVERTISING PURPOSES AND FOR ORDER PROCESSING

The collection and processing of personal data (this includes, for example, your name, address and email address) takes place if you expressly provide this to us in order to contact us. This personal data is used exclusively for the purpose of processing your inquiries (contact). Until the hardware has been paid for in full, it remains the property of Socialwave.
We collect personal data if you voluntarily provide it to us when opening a customer account or when placing an order, e.g. B. fill out a corresponding form. We store and use the data you enter in the form, such as name, address, email address, purchase history and payment details, without your separate consent, only for the purpose of providing our services and fulfilling and processing any contract concluded with you. If your data is no longer e.g. B. required for billing purposes, these will be deleted or blocked and deleted after the tax and commercial law retention obligations have expired.
Use for advertising purposes only takes place under the condition of your previously given consent.
We use Hotjar to better understand the needs of our users and to optimize what we offer on this website. With the help of Hotjar's technology, we get a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and what they don't, etc.) and this helps us to tailor our offering based on feedback from our users to align. Hotjar works with cookies and other technologies to collect information about the behavior of our users and their devices (in particular the IP address of the device (is only recorded and stored in anonymized form), screen size, device type (unique device identifiers), information about the Browser used, location (country only), preferred language to display our website). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users or combined with other data about individual users. For more information, see Hotjar's privacy policy here.

You can object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link .

6. RECIPIENTS / CATEGORIES OF RECIPIENTS OF PERSONAL DATA, THIRD COUNTRY DATA TRANSFERS

Your data will not be transmitted to third parties.

7. LEGAL BASIS FOR PROCESSING

We process your personal data based on the following legal bases:
- Provision of the website and ensuring the security of our website (Article 6 Para. 1 lit. b, f GDPR).
- Order processing (Article 6 Para. 1 lit. b GDPR)
- You have given your consent to the processing of personal data concerning you, e.g. for marketing (Article 6 Para. 1 lit.a GDPR)

8. DURATION FOR WHICH PERSONAL DATA WILL BE STORED

If your data is no longer needed, it will be deleted or blocked and deleted after the tax and commercial retention obligations have expired (for invoices this can be up to 10 years).

9. EXISTENCE OF A RIGHT TO COMPLAINT TO A SUPERVISORY AUTHORITY

Without prejudice to any other legal remedies, you have the right to lodge a complaint with the relevant data protection authority in your country if you believe that we have breached applicable data protection law when processing your personal data. This means the country in which you are habitually resident, where you work, or where the alleged infringement occurred.

10. OTHER INFORMATION

The provision of your personal data is neither legally nor contractually required, but is necessary for using the hotspot. There is therefore no obligation to provide it.
Automated decision making. including profiling, are not carried out when using the hotspot.

11. USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by using the following link (h t tp://tools.google.com/dlpage/gaoptout?hl=de) Download and install available browser plugin.

Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html or under http://www.google.com/intl/de/analytics/privacyoverview.html. We would like to point out that Google Analytics on this website has been expanded to include the code “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (so-called IP masking).